Contribution opportunity: Early Feedback Community Release Manager

Did you make a New Year’s resolution to build out your software development skillset with a focused contribution to an open source project? Do you want to work with a small team where you can have a big impact?

We’re once again looking for someone committed to learning the deepest, darkest secrets of release management when shipping a big, open source software project to half a billion users. Our small team of 3 employees already has one contributor who has been a consistent volunteer for Release Management since 2013 and has worked his way from these tasks to taking on coordination and growth strategy for the Extended Support releases. Our commitment to contributors is that we will do our best to keep you engaged and learning, this is not grunt work, it’s deep participation that matters to the organization and to the products we ship.

You’ll need to consistently commit a 1-3 hours a week to helping analyze our Nightly channel (aka mozilla-central or ‘trunk’) and raise issues that need prompt attention. The very fabulous volunteer who takes on this task will get mentoring on tools, process, and build up awareness around risks in shipping software, starting at the earliest stage in development. On our Nightly/trunk channel there can be over 3000 changes in a 6 week development cycle and you’d be the primary person calling out potentially critical issues so they are less likely to cause pain to the user-facing release channels with larger audiences.

A long time back, in a post about developing community IT positions, mrz recalled a post where I stated that to have successful integration of community volunteers with paid staff in an organization there has to be time dedicated to working with that community member that is included in an employees hours so that the experience can be positive for both parties. It can’t just be “off the side of the desk” for the employee because that creates the risk of burnout which can lead to communication irregularities with the volunteer and make them feel unappreciated. For this community release manager position I will dedicate 1-3 hours each week to actively on-board and guide this community Release Manager contributor in order to ensure they get the skills needed while we get the quality improvements in our product.

Here is the “official” call for help, come get in on the excitement with us!

You

  • Are familiar and interested in distributed development tools (version control, bug tracker) typically used in an open source project of size (remember when I said half a billion users? Ya, it’s not a small code base)
  • Want to learn (or already know) how to identify critical issues in a pool of bugs filed against a code base that branches every 6 weeks
  • Have worked in open source, or are extremely enthusiastic about learning how to do things in the open with a very diverse, global community of passionate contributors
  • Can demonstrate facility with public communications (do you blog, tweet, have a presence online with an audience?)
  • Will be part of the team that drives what goes in to final Firefox releases
  • Learn to coordinate across functional teams (security, support, engineering, quality assurance, marketing, localization)
  • Have an opportunity to develop tools & work with us to improve existing release processes and build your portfolio/resume
  • Can commit to at least 6 months (longer is even better) of regular participation – this will benefit you by giving you time to really get hands-on experience and understanding of release cycles

We

  • Mentor and guide your learning in how to ship a massive, open source software project under a brand that’s comparable to major for-profit technology companies (read: we’re competitive but we’re doing it for a mission-driven org)
  • Teach you how to triage bugs and work with engineers to uncover issues and develop your intuition and decision making skills when weighing security/stability concerns with what’s best for our users
  • On-site time with Mozillians: select attendance at team & company work weeks – access to engineers, project managers, and other functional teams – get real world experience in how to work cross-functionally
  • Provide work references about how awesome you are, various swag, and sometimes cupcakes 🙂

I’ll be posting this around and looking to chat with people either in person (if you’re in the Bay Area) or over video chat. The best part is you can be anywhere in the world – we can figure out how to work a schedule that ensures you get the guidance and mentoring you’re looking for.  Reach out to me in IRC (lsblakk), on Twitter (@lsblakk) or email (lsblakk at mozilla.com).

Look forward to hearing from you! Let’s roll up our sleeves and make Firefox even better for our users!

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