Two things about this screen bother me right away. One is that the “Ok” is just a link, not the usual, and obvious call-to-action BUTTON. It’s also on the left and I usually look to the right (or center) for things like “OK”, “Next”, “Continue”, or “Agree” type action buttons. I notice that on the next screen (the actual choice screen) “Select Later” is also on the left so maybe it’s just my own habits and not a mind-game Microsoft is playing with me.
Second, they ‘unpin’ IE from your task bar and then the last line of screen 1 is “Before proceeding, please confirm that you are connected to the internet.” If I didn’t know for sure that I was connected to the internet, I’d probably want to open IE to check. I find this user experience confusing and wonder how much work Microsoft’s team did in trying to make it intentionally so. The scenario I picture is my friend’s mom Janice. Janice still saves web pages to her desktop instead of bookmarking them so I don’t think she’s the majority use case here, but I thought of her anyway. I think she would fairly represent a certain group of computer users that are competent at doing daily tasks on their machines but are nervous about making changes to their systems.
I imagine that Janice sees this screen and has no idea about the ballot’s history so she takes the time to read the first screen. What? Features? What is a feature for a browser? I connect to the internet with IE, what features do I need? You’ve unpinned my shortcut to IE? Where do I go to open it now? I need to be connected to the internet? How can I check that? How do I open IE now that you’ve taken away my shortcut? Janice clicks on the “here” link to find out how to re-pin IE to the taskbar and who knows what happens next (Microsoft’s post doesn’t show this) but I suspect that browser choice is put aside and this screen will not be run again.
What has Janice learned about browsers, choice, security, compliance, open standards? Nothing. She unfortunately is now maybe more afraid of running a Windows update than before, and life goes on.
Anyway, it’s just one scenario that came to mind. I know we’re going to see some really interesting stories, comments, and choices being made as this ballot reaches more and more people. I’m looking forward to watching this all go down.